Help & Support

Find answers to common questions about Fotora.ai

Photographers

Upload & deliver photos

Couples

Organize & share memories

Guests

View & download photos

Security

Privacy & data protection

Getting Started

For Photographers

For Couples

For Guests

Uploading Photos

Downloading Photos

Sharing & Privacy

AI Features

Billing & Plans

Technical & Security

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Help & Support

What is Fotora.ai?

Who is Fotora.ai for?

How do I create an account?

Is Fotora.ai free to use?

How do I upload photos for my clients?

Can I organize photos into multiple galleries?

How do I share photos with my clients?

What subscription plan should I choose?

How do I access my wedding photos?

Can I share photos with my wedding guests?

How does AI face recognition work?

Can I download all my photos at once?

How do I view wedding photos?

Can I download photos?

How do I find photos of myself?

Do I need to create an account?

What file formats are supported?

Is there a limit on file size?

How long do uploads take?

Can I upload from my phone?

How do I download photos?

What quality are downloaded photos?

Is there a download limit?

Can I download all photos at once?

How do I share a gallery?

Are my photos private?

Can I revoke access to shared links?

What is PIN protection?

How does face recognition work?

Is face recognition available on all plans?

How accurate is the face recognition?

Is my face data stored securely?

What payment methods do you accept?

Can I cancel my subscription?

What happens to my photos if I downgrade?

Do you offer refunds?

Is Fotora.ai secure?

Where are my photos stored?

Do you have a mobile app?

What browsers are supported?